Michael Scott, frustrated by the sales team's newfound arrogance, decides to teach them a lesson in humility. When a set of highly valuable, expensive sales leads arrive from corporate, Michael chooses to distribute them to the non-sales staff instead.
The episode focuses on the workplace friction caused by Sabre’s "sales is king" policy, which has given the sales staff—led by a cocky Dwight and a weary Jim—a sense of elitist entitlement over the rest of the branch. [S6E19] New Leads
Critics and viewers often cite the episode as a sociological study of and the "nouveau riche" attitude of the sales staff under a commission-heavy corporate regime. Michael Scott, frustrated by the sales team's newfound