G61106.mp4

: Ask the sender to share the image as a document or through a different app (like email or a dedicated chat app) to avoid MMS conversion.

: For Android users, go to Settings > Apps > Messages > Storage and tap Clear cache . g61106.mp4

: Ensure you have a stable cellular connection, as MMS often requires data even when Wi-Fi is active. : Ask the sender to share the image

: Outdated Access Point Name (APN) settings on the sender's or receiver's device. Troubleshooting Steps g61106.mp4

: Miscommunication between Google's RCS protocol and Apple's iMessage system.

If you are seeing this file instead of an expected image, you can try these fixes:

Pixel 6: Messages coming to me looking like photos I can't download