Вђ“ Azmath | Difficult Discussions Вђ“ Navigating The Muddy Waters

Listen to understand , not just to wait for your turn to talk.

Instead of "Why did you do that?", try "Could you help me understand your perspective on this?". Listen to understand , not just to wait

Timing and environment are everything. You wouldn't try to navigate a swamp in the middle of a storm; don't start a high-stakes talk when emotions are peaking. Choose a neutral, private space. Listen to understand

Focus on what you truly want for yourself, the other person, and the relationship. 2. Prepare the Terrain the other person