Compelling People: The Hidden - Qualities That Ma...
In the book Compelling People: The Hidden Qualities That Make Us Influential , authors John Neffinger and Matthew Kohut argue that personal influence is built on the balance of two core qualities: and Warmth . Strength is the root of respect, while warmth is the root of affection. Core Framework: Strength vs. Warmth
: Slower, enunciated speech can emphasize key points (strength), while using inclusive words like "we" builds rapport (warmth).
: Represents your capacity to make things happen through ability and willpower. People who project strength command respect but can seem cold or unapproachable if they lack warmth. Compelling People: The Hidden Qualities That Ma...
The authors describe a three-step process for effectively persuading others, often referred to as getting "inside the circle" of acceptance:
If you are interested in exploring these concepts further, you can find the book at retailers such as Books-A-Million , Barnes & Noble , or as an ebook on eBooks.com . In the book Compelling People: The Hidden Qualities
: Share those feelings to build a connection, showing you are "within the circle" with them.
: First, recognize and validate the other person's feelings or position. Warmth : Slower, enunciated speech can emphasize key
: Open hand gestures and slight head tilts project warmth, while strong posture and steady eye contact project strength.