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“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago
If you're still stuck, you can try the official Online Checkout Troubleshooting page or check Downdetector to see if there's a widespread outage. best buy checkout not working
: If the desktop site is glitchy, try switching to the Best Buy Mobile Site or using the Best Buy App to complete the transaction. “I had it in my cart and it would not let me pay
: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed. : During high-demand drops (like game consoles), users
: A frequent issue involves the site failing to send verification codes to email or mobile devices, preventing order completion. In other cases, banks may decline the charge as fraud, requiring manual authorization before the Best Buy order can be updated and finalized.
Are you getting a , or is the page just failing to load ?
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.